Privacy Policy

1. Who We Are

8k813 ("the Company," "we," "us," "our") operates the online gaming platform accessible at https://8k813.app. 8k813 is the data controller responsible for the personal information collected through the platform. For the purposes of this Privacy Policy, "you" and "your" refer to any individual who accesses, registers on, or uses the 8k813 platform, including registered players, visitors, and prospective players based in the Philippines.

8k813 operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to applicable Philippine laws governing data privacy, anti-money laundering, and consumer protection.

2. Personal Data We Collect

8k813 collects the following categories of personal data from players and platform users:

2.1 Identity & Contact Information

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify the 21+ age requirement)
• Nationality and country of residence
• Residential address (including barangay, city, province, and ZIP code)
• Email address and mobile number

2.2 Identity Verification Documents

• Copies of government-issued identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness verification images where required for KYC

2.3 Financial Information

• GCash or PayMaya account details (mobile number associated with the e-wallet)
• Bank account details for BPI, BDO, Metrobank, or other accepted Philippine banks
• Transaction history, including deposits, withdrawals, and bonus activity

2.4 Gaming Activity Data

• Game session logs, bet history, win/loss records, and wagering patterns
• Responsible gaming tool usage (deposit limits, session reminders, self-exclusion requests)
• Bonus and promotion participation records

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs and timestamps

2.6 Communications Data

• Records of live chat, email, and support ticket interactions with 8k813 staff
• Feedback, survey responses, and promotional opt-in preferences

3. How We Collect Your Data

8k813 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the 8k813 platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya, and banking partners.

4. How We Use Your Personal Data

8k813 uses the personal data we collect for the following purposes:

5. Legal Basis for Processing

8k813 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the 8k813 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR reporting requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing and promotional communications, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting 8k813 support.

6. Data Sharing & Disclosure

8k813 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• KYC and identity verification providers: Third-party services that assist with document verification and liveness checks as part of the player onboarding process.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners, solely for the purpose of processing your transactions.
• Game software providers: Licensed game studios whose games are hosted on the 8k813 platform, to the extent necessary for game operation and fairness auditing.
• Fraud and AML compliance partners: Screening services used to detect and prevent money laundering, fraud, and other financial crimes.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulatory obligation.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by 8k813, subject to confidentiality obligations.

All third-party service providers engaged by 8k813 are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.

7. Cookies & Tracking Technologies

8k813 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for platform functionality, including session management and login authentication. These cannot be disabled.
• Performance cookies: Used to collect anonymized data about how players use the platform, helping us identify and fix technical issues and improve user experience.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Used to understand aggregate player behavior and platform usage patterns. Data collected is anonymized and not linked to individual player accounts.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8k813 platform.

8. Data Retention

8k813 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the session.
• Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 8k813's data disposal procedures.

9. Data Security

8k813 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 8k813 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of platform infrastructure.
• Multi-factor authentication requirements for staff accessing systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While 8k813 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 8k813 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k813:

• Right to be informed: The right to know what personal data 8k813 collects, how it is used, and with whom it is shared — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 8k813 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to 8k813's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact 8k813's Data Protection Officer at [email protected]. 8k813 will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines.

11. Children's Privacy

The 8k813 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. 8k813 does not knowingly collect personal data from individuals under the age of 21. 21+

If 8k813 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the 8k813 platform, please contact us immediately at [email protected].

12. Cross-Border Data Transfers

Some of 8k813's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 8k813 ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to protect your data to a standard equivalent to that required under Philippine law. 8k813 will not transfer your personal data to any country that does not provide an adequate level of data protection without your explicit consent or a valid legal basis.

13. Changes to This Privacy Policy

8k813 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. The "Last Updated" date at the top of this page will be revised accordingly. Where changes are material, 8k813 will notify registered players via their registered email address or mobile number at least seven (7) days before the changes take effect.

Your continued use of the 8k813 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you must cease using the platform and may request account closure by contacting our support team.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 8k813, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the 8k813 platform. Filipino-speaking agents are on hand at all times.

8k813 aims to acknowledge all data privacy requests within three (3) business days and to resolve them within fifteen (15) business days. For complaints that cannot be resolved directly with 8k813, you may escalate to the National Privacy Commission (NPC) of the Philippines.